I could go on and on about
kosher mobile numbers, where rabbis decide what and when users can do, and other
mezuzahs (parchment scrolls with prayers) attached to the doorframes of Jewish homes. But nothing in Israel impressed me as much as United Hatzalah.
It's a volunteer organization providing emergency medical assistance. I don't understand why this isn't practiced worldwide. It's an absolutely genius concept that literally saves lives every single day. The idea is based on quick training of volunteers (around 60 hours), who are immediately ready to save lives. They get a phone for alerts and a first aid kit/equipment. When the service receives a call, nearby volunteers are dispatched to help until the ambulance arrives. These people can't work as doctors, but they have enough knowledge to keep someone alive until a medical professional arrives.
Back in 1960s America, local Hasidic Jews who only spoke Yiddish had trouble communicating with American doctors. When it comes to sudden health problems, every second counts. So the community organized a volunteer movement to eliminate translation difficulties. Apparently for this reason, only Jewish volunteers were recruited. Once trained, they'd start responding to calls. As a bonus, volunteers arrived faster since they lived and worked within their own neighborhoods. The idea spread rapidly across the States and countries with large Jewish communities. Nevertheless, Hatzalah (as they were called) saved everyone in need, not just their own. For example, they were among the first to arrive during the 9/11 terror attack in New York.
This story could've stayed local in neighborhoods with dense Orthodox Jewish populations, but eventually it reached Israel too. There was no language barrier there, but there was a need for volunteers. So a bunch of independent "branches" formed. However, one person fundamentally changed the system. Back in 1978, five-year-old Eli Beer witnessed a bus explosion. The chaos and slow response of emergency services left a lasting mark on the boy, and he dedicated his life to saving people. Almost 30 years after that incident, he managed to unite all Israeli branches into one massive organization—United Hatzalah.
That was just the beginning. Then came innovations affecting all the "subsidiaries." They stopped caring about nationality and religion, and started accepting anyone who wanted to help. They decided to use motorcycles extensively to reach emergency scenes faster. This allows for much quicker response to victims during rush hour (a major problem in big cities). And in historic areas, it made it possible to reach patients. For example, in Old Jerusalem, a big ambulance simply can't navigate narrow streets.
They were first to implement GPS for automatically detecting if anyone was near a call location and sending alerts to those meeting the criteria. GPS might not sound miraculous today, but they rolled out this technology in 2008! Because of it, help in the city arrives in an average of one and a half minutes. Ninety seconds (!)! Regular ambulances usually take 8-9 minutes. You can find more impressive statistics on the
website. If the official statistics are to be believed, mortality from heart attacks in the country dropped by 50% thanks to these guys.