My flight from Surabaya kept getting delayed by thirty minutes to an hour. Every so often, an airline employee would come out to the gate and announce something in the local language. The first couple of times I asked for a translation for us foreigners, but eventually I gave up. They weren't really saying anything useful anyway.
According to Indonesian law, passengers are entitled to various perks during delays, including compensation if you've been waiting more than four hours. Which was exactly my situation. The airline kindly posted a sign with all the rules, and they handed out cash compensation right at the gate. We're talking 300,000 local rupiahs (~15 euros). Not the hundreds of euros you'd get in Europe, but since I paid just over 40 euros for the ticket, it worked out pretty nicely.
Though to be honest, handing out all that compensation just delayed the flight even more. Everyone lined up to get their money, and for each passenger they manually copied down passport details onto a form. And photographed it for some reason too. The three 100,000-rupiah notes they gave out were stapled together. Convenient, obviously.
According to Indonesian law, passengers are entitled to various perks during delays, including compensation if you've been waiting more than four hours. Which was exactly my situation. The airline kindly posted a sign with all the rules, and they handed out cash compensation right at the gate. We're talking 300,000 local rupiahs (~15 euros). Not the hundreds of euros you'd get in Europe, but since I paid just over 40 euros for the ticket, it worked out pretty nicely.
Though to be honest, handing out all that compensation just delayed the flight even more. Everyone lined up to get their money, and for each passenger they manually copied down passport details onto a form. And photographed it for some reason too. The three 100,000-rupiah notes they gave out were stapled together. Convenient, obviously.
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